Copyright 2024 © Janeuni
Shipping
Shipping
Free Shipping on Orders over $200to the USA and we ship to all over the world.
Beautiful free gift box included.
Signature is required for all the solid gold jewelries. Phone number is needed when shipping abroad.
All our items are made to order.
Delivery Time= Processing Time + Shipping Time
- Custom Order : 20-30 business days to process and 5-7 business days for arrival.
- Rush Order : 8-15 business days to process and 2-4 business days for arrival.
Rush Order:
Rush order is applicable to solid GOLD jewelry, the process time is 8-15business days. The total delivery time is 2-3 weeks. All rush orders are subject to a rush order fee + fastest shipping method. Rush Orders are NON REFUNDABLE.
International Customs and import taxes:
NOTE: Please be aware that free shipping is only available Free Shipping on Orders over $200to the USA ; orders shipping to other countries are subject to the customs and taxes of those countries, which will be paid directly by the customer. At this time, we do not offer free shipping that is exempt from customs or taxes for orders shipping to countries other than the USA.
Shipping FAQ:
Will you update me with tracking number and is there insurance?:
All orders are shipping with full insurance and tracking number. Once the order is shipped, we will update you with tracking number for the package. Please note that it might take few hours for the tracking numbers to work in the shipping company website. All jewelry orders shipped via Janeuni Jewelry comes with full insurance. In a rare case if anything happens to your package, your purchase is completely safe as it is insured.
How will my order be shipped?:
All Janeuni Jewelry US orders are shipped via USPS, and FedEx or DHL for other countries. (Postal Service). Once the order is shipped, we will update you with tracking number and you can track your order online.
After shipping, do you have any warranty?:
Since there is no 30-day return service for custom productsMaybe the original model was redesigned, the original model may be redesigned, a Lifetime Warranty and 1 year FREE tiny stone sending service if there is a manufacturing defect. Please see details from the return&refund page.
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